Desktop Engineering & Endpoint Management

Job description

Our patients are our number one priority! We're committed to giving children back their childhood! Job Posting Title: Desktop Engineering & Endpoint Management Location: Dallas - Hospital Additional Posting Details: Monday - Friday 8:00am - 4:30pm After-hours/weekend work - as needed - (patching, software deployment, vulnerability management) Job Description: This role is a senior, hands-on endpoint engineering position responsible for owning endpoint platforms, inventory accuracy, and endpoint risk management across the organization. Although the role reports into the Help Desk & End User Support Manager, it operates at a senior engineering and platform-ownership level, defining standards, leading modernization efforts, and reducing operational and security risk. Duties/Responsibilities: Endpoint Inventory & CMDB Management: Own endpoint inventory accuracy and lifecycle management across ServiceNow CMDB, Microsoft Intune, and KACE. Endpoint Engineering, Standards & Risk Management Endpoint Platform Ownership (KACE to Intune) - Define authoritative data sources and reconcile discrepancies between systems. - Design and maintain automated CMDB population and lifecycle workflows. - En...