Planner - 3 Month - Temp Position

Job description

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices. Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Role: The purpose of the role is to act as the focal point of contact for our customers, providing a high level of customer service across multiple contracts and projects. You will have experience in customer service from a previous administration role, preferably working within social housing/construction. Scheduling jobs with customers across multiple contracts. To take ownership of the administration of contract whilst co-working on various other contracts to ensure high levels of cooperation and knowledge within the team. Answer inbound customer calls relating to repairs and servicing for all clients in a courteous and professional manner. Answer cu...