IT Support Analyst OR IT Support Consultant – Extended Technical Support

Job description

IT Support Analyst OR IT Support Consultant – Extended Technical Support - ( 26002661 ) Description: **Information Technology Services intends to hire either an IT Support Analyst (PIC1) or an IT Support Consultant (PIC2) based on the qualifications of the successful candidate. ** Do you have a strong interest in providing exceptional technical support to end users? Do you thrive in an active technical environment where no two days are the same? If so Extended Technical Support at the University of Iowa may be the place for you! Extended Technical Support, part of IT Services at the University of Iowa, is home to both IT Support Analyst and IT Support Consultants who provide direct support, consultation, guidance, and training to users and identify technical solutions. These roles are responsible for the basic design, installation, setup, and maintenance of security patches, operational integrity, and support of stand-alone and networked computer systems in both Windows PC and Macintosh environments. Key Job Duties (not all inclusive): · Collaborating with colleagues to design, install, and configure hardware and software solutions. · Applying security patches and maintaining opera...