Senior Data Analyst
Parloa · Berlin, DE
About Parloa Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI acceler...
Job description
About Parloa: Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com , HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. About the role: As a Data Analyst (Strategy & Analytics) , you will play a central role in shaping how Parloa uses data to drive growth, efficiency, and strategic clarity. You’ll work across Commercial, Operations, Product, and Tech to turn data into actionable insights that inform decision-making at every level of the company. This is your opportunity to combine deep analytical work with real business impact by building scalable data products, influencing company-wide strategy, and helping Parloa operate with greater precision and speed. Areas of ownership: - End-to-End Analytics: Own analytics projects from problem definit...