Guest Relation Coordinator

Job description

Benefits: Title: Guest Relations Coordinator Department: Guest Relations Company: The Goodstone Inn & Restaurant Reports To: Guest Relations Manager About The Role: At Goodstone, the Guest Relations Coordinator serves as a host and experience owner responsible for delivering thoughtful, personalized service from arrival through departure. You will play a key role in shaping each guest’s stay, ensuring every interaction reflects the warmth, attention to detail, and elevated standards of a boutique luxury property. This role is ideal for someone who thrives in a high-touch, guest-facing environment and takes pride in creating memorable, seamless experiences. What You Will Do: - 401(k) - 401(k) matching - Dental insurance - Employee discounts - Health insurance - Training & development - Vision insurance - Wellness resources - Serve as the primary on-property host, welcoming guests and setting the tone for their stay - Anticipate guest needs and deliver personalized service throughout the guest journey - Coordinate arrivals, departures, and daily guest touchpoints with precision and care - Collaborate across departments (culinary, housekeeping, grounds) to ensure a seamless experience...