IT Support Specialist

Job description

Job Title: Client Support Associate Location: Fairburn, GA (Onsite) Duration: 3 Months Contract (High possibility of extension / full-time conversion) Pay Rate: $25–$29/hr on W2 Schedule: - 3 days: 8:00 AM – 4:30 PM - 2 days: 10:30 AM – 7:00 PM - Occasional weekend hours based on business needs About the Role: We are looking for a hands-on IT Support / Desktop Support Technician to provide onsite technical support in a fast-paced environment. This role will serve as the primary point of contact for all IT-related issues , supporting internal employees with both in-person and remote (chat-based) assistance. This is a great opportunity for someone who enjoys problem-solving, working directly with users, and being the face of IT support at a location. Key Responsibilities: - Provide onsite and remote technical support to end users - Troubleshoot hardware, software, and basic network issues Install, configure, and maintain: - Laptops/desktops - Printers and drivers - Applications and utilities - Support new hire onboarding (device setup, account access, etc.) - Replace or upgrade hardware as needed - Manage and resolve IT support tickets (10–60+ per day) via ticketing systems and chat...