Senior Customer Success Manager

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. As a Senior Customer Success Manager, you'll manage a portfolio of enterprise-level clients - building strategic C-suite relationships, driving significant revenue growth through upselling, and ensuring maximum value realisation across high-impact accounts. You'll be the strategic executive partner for your clients, working fully remote from Melbourne, Sydney or Brisbane. About The Role: We're looking for a seasoned professional to manage and grow a portfolio of 3–10 enterprise accounts. You'll serve as the trusted strategic advisor and primary point of contact for C-suite executives and key stakeholders - proactively identifying significant upsell opportunities, managing complex renewals, and delivering exceptional strategic govern...