Customer Success Rep - Patient Services

Job description

Here at Hologic it is our purpose to enable healthier lives everywhere, every day. We are driven by our passion to become the global champion for women’s health. We achieve this by fulfilling our promise to bring The Science of Sure to life. Think this role is for you? If you love helping others and thrive in a fast-paced, friendly environment, our Patient Services team at Biotheranostics (part of Hologic) is calling your name! As a Customer Success Representative, you’ll be the go-to person for patients and their families, making sure every interaction is positive and every detail is handled with care. Your work will help support vital cancer diagnostics—no superhero cape required, just a passion for making a difference. Key Outcomes: Do you have what it takes? Bring your best communication game, a knack for staying organized, and a genuine desire to help others. If you can juggle tasks without dropping the ball, keep cool under pressure, and brighten someone’s day—even on a Monday morning—you’ll fit right in. Bonus points if you can spot a typo from a mile away and love collaborating with others! - Answer patient phone calls and provide clear, helpful information about our servic...