Contact Center Representative - Sembach Headquarters
Service Credit Union · US
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Servi...
Job description
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Service Credit Union is seeking a Contact Center Representative (CCR) where you will provide account-related services to members located throughout the world. The CCR handles all inbound contact with clients, received via phone, chat, e-mail and video channels, related to Member Service inquiries and transactions. Pay: Starting at $22.00 per hour. Flexible based on experience. Hours : Full Time: Monday - Friday, 11:30 am to 8:00 pm Benefits Include: - Great health and dental benefits starting day one! - PTO, long-term disability, and paid holidays. - 401k with 8% company contribution after one year of employment. - Paid leave policy after 12 consecutive months of employment. - Free confidential mental health support program with Talkspace - Free identify theft protection through IdentityForce - Tuition reimbursement. - Training and career growth opportunities. The Day to Day: - Assist members and potential members with telephone, chat and email correspondence fostering a one call resolution environment. - Answer general inquiry ques...