Solutions Engineer

Job description

Description About Itential: Itential is the leading platform for automation and orchestration within network and infrastructure domains. We enable enterprises and service providers to automate their operations through both deterministic and agentic orchestration — giving operators precise control where it’s needed and intelligent automation where it’s possible. Our platform —including FlowAI, FlowMCP, and our orchestration studio — is trusted by the world’s largest carriers, financial institutions, and enterprises to accelerate and de-risk their transformation journeys. Role Summary: AI is changing how enterprises automate their infrastructure and networks. Itential is leading that shift, and this team is how we bring it to life for our customers. The Solutions Engineer plays a key role in delivering automation and orchestrated solutions within Itential’s Professional Services team. What You’ll Do: - Design, build, and deliver deterministic and agentic automation orchestration for customers within the Itential Platform. - Integrate with API and MCP servers across common infrastructure, network, and ITSM systems. - Consume and orchestrate customers' existing automation assets such a...