IT Support Technician

Job description

The IT Support Technician I provides onsite technical support for executive staff at the Alpharetta office and serves as a key member of the company’s executive support program. This role delivers high‑touch, white‑glove IT support while also collaborating closely with the broader IT Support team to assist end users across the organization. In addition to user support, this position owns the end‑to‑end hardware lifecycle process, including procurement, deployment, inventory tracking, and secure disposition of retired equipment. This role requires strong customer service skills, technical fundamentals, and discretion when supporting executive leadership. This is a contract-to-permanent opportunity with one of Verinext's clients located in Alpharetta, GA. It is a hybrid work arrangement with office presence required Tuesday-Thursday and working remotely on Monday and Friday. Requirements: Executive & VIP Support: - Provide white-glove technical support for executives at Alpharetta office. - Lead Executive Support for executives and designated users, responding to incidents with urgency and discretion. - Support executive meetings and presentations with A/V, displays, and conferencing...