Service Advisor

Job description

Join the Sterling Chrysler Dodge Jeep Ram team in Maurice, LA! As a Service Advisor , you will be the face of our Service Department. This role is responsible for guiding customers through the service process while providing clear communication, accurate estimates, and an outstanding customer experience from start to finish. This is a fast paced position that requires strong organization, the ability to multitask, and excellent customer service skills. Essential Duties & Responsibilities: - Assist customers throughout the entire service process from vehicle check in through repair completion - Provide daily updates to customers regarding the status of their vehicle repairs - Communicate with Service Technicians to relay vehicle diagnoses and repair updates - Clearly explain repair recommendations and cost estimates to customers - Ensure customers receive a seamless and positive service experience - Build strong relationships with customers to encourage repeat business - Deliver excellent customer service while managing multiple repair orders at once Requirements & Job Qualifications: - Minimum of 1 year of dealership Service Advising experience is required - Strong multitasking, or...