Customer Engineer -Thermal,VIC

Job description

Key Responsibilities Planning & Reporting: Field Service Reports - to be completed for every maintenance & service call attended. - Plan your customer service maintenance visits in a structured and methodical manner. - Time Sheets – Digital reporting tool to be used (i.e., accurately record hours worked, and all call out and response times) each day. Operational Delivery: Maintain relationships between the VERTIV and our customers, by having professional interactions with customers & providing customer feedback to the Vertiv Team. - Carry out commissioning, service maintenance and after-hours service commitments in a professional, efficient manner. - Keep up to date with your training requirements across multiple Vertiv technologies. - Maintain the supplied company vehicle & personal appearance to the appropriate company standard. - Spare Parts . Keep personal onboard spares inventory, record & report inventory use. WHS, Environment & Quality: - Comply with all Work, Health & Safety, Environment and Quality obligations. - Actively promote safety in the workplace Daily Work Duties and expectations: - Drivers Licence is required (may involve visit to remote sites) - Overnight or long...