Director, Customer Engagement Advisor (Ethics, Risk & Compliance)

Job description

Band Level 6 Job Description Summary: The Director, Customer Engagement Advisor (Ethics, Risk and Compliance, ERC) will identify, assess, and support effective management of risks presented by customer facing (CF) teams across US functions to empower CF associates to independently execute function-specific and cross-functional strategies in compliance with applicable Novartis policies, and procedures. This person will provide clear, timely and accurate function-specific and cross-functional ERC guidance, including the ‘why’ to CF teams. The ideal candidate is passionate about both empowering associates to act compliantly and ensuring ERC guidance to CF associates is clear and actionable. This person must be based in New Jersey & able to come to our East Hanover, NJ office one consecutive week/quarter. Please only apply if this works for you. Job Description: Key Responsibilities: Develop and execute strategies to integrate clear and actionable ERC guidance into the operations and training strategies for assigned CF teams to support execution of function-specific and cross-functional strategies in compliance with applicable Novartis policies, and procedures. Collaborate with CF stak...