Customer Service Clerk

Job description

Qualifications: - Must understand all liquor laws and cerify as TIPS trained. - Provide excellent customer service. - Answer customer’s questions regarding products, policies and services that AVP provides. - Help to resolve customer’s complaints. - Count drawers prior to the start of shift to assure proper balance. - Must check ID of any person who appears under 40 years of age. - Ring up purchases. - Process credit cards, cash transactions and verify checks are legitimate. - Ensure that drawers have adequate cash available for cash transactions, request change if needed. - Issue receipts and change due to customers as well as refunds and credits, with lead cashier of management approval. - Weigh items sold by weight in order to determine price. - Bag purchases appropriately. - Maintain proper communication with mangers and fellow co-workers. - Request information or assistance using the PA system. - Assist grocery clerks with replenishing, fronting, straightening products on the selves when needed. - Maintain proper reporting of all liquor related incidents to manager. - Mathematics skills - Stand for several hours - Walk - Bend down - Lift and carry at least 50 pounds - Perform...