Lead Software Engineer – AI/RAG Platform

Job description

Purpose: The IT Lead Developer will provide technical leadership for planning, designing, configuring, testing, implementing, documenting, training and maintaining the solutions for the products implemented on the ServiceNow platform to meet business needs and corporate objectives. Minimum Eligibility Requirements: 7–10 years of professional software engineering experience, with increasing scope and ownership. Hands-on experience designing and deploying 2–5 production RAG agents or AI-powered applications. Proficiency in Python for backend services and LLM orchestration (LangChain, Semantic Kernel, or similar frameworks). Working knowledge of Angular or comparable modern front-end frameworks. Demonstrated experience with Azure OpenAI services — including LLM APIs, Azure AI Search (vector/index), and associated Azure infrastructure. Experience with service-based and microservice architectures, RESTful API design, and async service communication. Familiarity with MCP or other tool-calling/function-calling patterns for LLM-to-system integrations. Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals. Practical knowledge of ag...