Customer Service Representative

Job description

Position : Customer Service Representative Location : Roanoke, VA: Job Type : Full Time, Salary Non-Exempt Reports To: Customer Service Manager: Perks of Pratt: Within 1 Month : Eligible for insurance benefits At 3 Months : 401k with partial match At 6 Months : PAID vacation days Benefits: Unbox your career! Click apply to start the process! - 401(k) - Dental insurance - Disability insurance - Employee assistance program - Flexible spending account - Health insurance - Health savings account - Life insurance - Parental leave - Vision insurance Overview: - The Customer Service Representative will manage the day-to-day requirements for our customers. This position is perfect for anyone looking for a career that offers endless opportunities for growth personally and professionally in a rapidly growing, high visibility business. - The Customer Service Representative will be expected to manage customer business orders and address all inquiries and complaints. This is a fast-paced role requiring the ability to multi-task, problem solve, and work cross-functionally within the plant and office. - This role will work closely with our team of Sales Representatives and will be directly respon...