Principal Project/Program Manager
AT&T · Dallas, Texas, US
As a Principal Project/Program Manager employees will be required to do some travelling conducting client visits in the field. When not in the field, they a...
Job description
As a Principal Project/Program Manager employees will be required to do some travelling conducting client visits in the field. When not in the field, they are expected to collaborate with their team from their assigned office location, if available. At AT&T, we empower leaders to drive change in a fast evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections. Drive day-to-day execution and enablement for technical care initiatives that improve expert experience, reduce friction, strengthen compliance, and accelerate customer issue resolution across Mobility and Broadband. Partner across Product, Technology, Operations, and frontline stakeholders to translate business needs into deliverables, keep work moving with strong operating rhythm, and leverage AI and automation tools to scale personal productivity and improve how work gets done. The work will sit at the intersection of troubleshooting excellence, platform/tool readiness, workflow modernization, and operational adoption. Technical project and/or program management experience required. Experience implementing automation; and strong co...