Womensline-Counsellor Support Worker

Job description

- Permanent part-time (multiple opportunities) - Convenient Brisbane City, QLD location with easy access to public transport. - Start date: 23 March 2026 About Womensline: Womensline is a 24/7/365 free crisis helpline for women and children across Queensland experiencing domestic and family violence. We operate from an intersectional feminist framework, acknowledging that domestic and family violence is gender-based violence, predominantly perpetrated by men against women and children. We provide immediate individualised support and options to help victim-survivors feel safe again, whether they want to stay in the home, are thinking about leaving or have already left. Your New Role: Counsellor Support Workers are integral members of the Womensline team as they contribute to the delivery of domestic and family violence support to Queensland women by answering calls with compassion and immediately facilitating practical needs allocated. Counsellor Support Workers assist Crisis Intervention Counsellors and the broader team by triaging calls, acting on client-related tasks such as arranging emergency accommodation and travel and assisting with referral pathway procedures. Counsellor Su...