Customer Service Representative - Bilingual Spanish/English

Job description

Community Sports Partners is one of the largest and fastest-growing private youth sports operators in the GTA. We are dedicated to providing fun, engaging experiences that create lasting memories for the youth and families in our communities! We are seeking a driven Customer Service Representative to join our sales team. This is a full-time , in-office role focused on building relationships, creating opportunities, and closing deals. If you're the type of person who thrives in a competitive environment, loves to hustle, and wants to win through driving growth and hitting targets, then we want to hear from you. Drive Enrollment Growth: - Conduct high-volume inbound and outbound calls, emails, and follow-ups - Convert inquiries into registrations for camps, leagues, and programs Lead Generation & Pipeline Management: - Proactively generate new leads through outreach and follow-ups - Build, manage, and maintain a healthy sales pipeline - Track all interactions accurately using CRM systems Customer Relationship Building: - Build strong rapport with parents and guardians - Understand customer needs and recommend best-fit programs - Deliver a high-energy, positive, and professional exper...