Director of Case Management, Rezurock MyRock Assist

Job description

Job title: Director of Case Management, Rezurock MyRock Assist Hiring manager: Michael Sanchez: Location: Remote (US-based): Travel: Up to 25% (national travel for stakeholder engagement) About the job: Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you’ll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs. Position Summary: The Director of Case Management, Rezurock MyRock Assist is a strategic leadership role within Sanofi Patient Support Services (PSS), aligned to the PSS Case Management job family, responsible for leading all case management operations supporting the Rezurock patient population through the MyRock Assist hub program. This role owns the end-to-end patient journey from enrollment through sustained therapy access, overseeing hub-level case management operations, direct patient counseling on insurance coverage and program eligibility, financial assistance coordination, and the full spectrum of access barrier resolution. The Director leads, develops, and continuously optimizes the hub case management team and workflows, ensurin...