RingCentral Engineer

Job description

About Brandon J. Broderick, Attorney at Law: Brandon J. Broderick is a prestigious and forward-thinking law firm committed to delivering exceptional legal services. With a blend of tradition and innovation, we are dedicated to staying at the forefront of legal practice and technology. We care deeply about our clients and our employees and are committed to ensuring a supportive and inclusive environment where every team member can thrive and contribute to our collective success. Overview: We are seeking an expert-level RingCentral Communications Engineer to own and advance our unified communications and contact center platform. This is a hands-on engineering role, not a help desk or basic admin position. The ideal candidate brings deep, production-proven expertise in RingCentral EX, RingCentral CX1 (formerly NICE CXone), and RingCentral Studio, and is ready to deliver results from day one with zero ramp-up on core platform capabilities. The role is heavily slanted toward building, enhancing, and integrating — not routine administration. You will architect and implement CX1 contact flows, build and maintain Studio scripts, and design the integration layer between RingCentral and Sale...