Reconciliation Lead

Job description

Reconciliation Lead The Lead Reconciliation Analyst leads the team that provides reconciliation services to FDS Amplicare customers and oversees the customer relationship and communication. This position is expected to maintain an in-depth understanding of the customer’s needs and their business to provide them with the best use of the FDS Amplicare reconciliation application. Please note that the hourly rate for this position is $17 and it is an onsite position. These are all non-negotiable. Responsibilities: · Own the customer relationship and communication during the onboarding process including welcome correspondence, follow-up training, assistance with completion of required documentation to establish third-party payer data transmittal. · Communicate necessary customer actions, including deposit verifications, write-off approvals, and completion of necessary forms and documentation. · Communicate any issues that may arise, including claims disputes. · Oversee development and communication of customer reports. · Partner with Onboarding team to establish electronic receipt of 835 forms from third-party payers. · Provide analysis of reconciliation data and trends; assist customer...