Sales Advisor

Job description

Position: Sales Advisor (40 hours per week), hourly paid Location: Samsonite Bicester Village Store, 50 Pingle Drive, Bicester, OX26 6WD Availability: Immediately. Job Purpose: Offer Samsonite customers exceptional service by projecting a positive image of the Company at all times, in order to maximise sales. Assist in the maintenance of a tidy and well presented store, maintaining high standards in all areas. Principal Accountabilities: Customer Service/Sales: · Offer advice on, and demonstrations of, Samsonite products in a professional manner to ensure a friendly shopping experience. · Introduce selling benefits and various features of merchandise range. · Maximise sales through detailed product knowledge and add on sales · Be knowledgeable about store layout, products and stock availability. · Deal with customers in a cheerful, polite and efficient way, always considering their needs. · Handle customer complaints and phone queries tactfully in line with Company Policy. · Process transactions in an efficient and professional manner always adhering to Company Procedures. · Be fully aware of Samsonite after sales service, Supplier’s warranties and areas covered. · Maintain awarene...