Repair Operations Manager

Job description

Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants. Introduction: At the heart of Lewisham’s housing service, this role puts you in charge of a high‑impact repairs operation—leading teams, driving improvement, and delivering the frontline service that keeps thousands of residents safe, warm and proud of their homes What’s the role?: The Repairs Operations Manager will lead Lewisham’s Direct Labour Organisation to deliver a high‑quality, customer‑focused responsive repairs service, setting clear professional standards and expectations across all frontline activity. This role is pivotal in ensuring residents experience a reliable, respectful and efficient service every time they interact with the repairs team, from first contact through to completion of works. What’s in it for you?: Excellent training and development opportunities, plus a range of benefits including: - Generous holiday allowance - Local Government Pensi...