Patient Access Specialist (Full Time)
Lake Charles Memorial Health System · Lake Charles, Louisiana, US
DESCRIPTION OF POSITION: - The patient access specialist performs administrative duties including, but not limited to: referrals, maintain provider schedules...
Job description
DESCRIPTION OF POSITION: SUPERVISION: Reports directly to Practice Manager - The patient access specialist performs administrative duties including, but not limited to: referrals, maintain provider schedules, prior authorizations for procedures/tests/medications, schedule outside procedures/testing, and performs related processing duties for all patients being served by respective clinic. Duties are performed in the EMR system as appropriate. The patient access specialist is trained in performing a wide range of skilled administrative and clerical duties. RESPONSIBILITIES AND DUTIES: The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. - Knowledge of CPT coding and Medical Necessity of testing. Ensures criteria met prior to scheduling testing and/or procedures, including surgery. - Greets each patient warmly and cheerfully. - Knowledgeable about insurance processing and able to explain deductibles, co-insurance, co-payments, and how processing occurs. - Handles incoming referrals. - Answ...