Guest Services Specialist

Job description

Responsive recruiter This position is critical to the ministry of Sky Ranch and contributes directly to our mission of leading youth and families to know and follow Christ . The Guest Services Specialist supports the ministries of Sky Ranch by providing an excellent and safe experience for our Retreats and Camp guests, with a goal of exceeding guest expectations in the overall experience. As one of the ministry’s “front-line” positions, the Guest Services Specialist aids in processing and organizing information that enables Sky Ranch to provide excellent service to its guests. This position is also responsible for assisting in the ministry’s sales and marketing and reports to the Guest Services Director for the daily administration of duties. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Register guests and campers. Including but not limited to: - Process registration requests. - Assist parents in making changes to camper records - Modify records in Database to reflect the desires of parent. - Assist other departments in registration for special activities/charge for special services. - Assist families/campers in managing their account balances and customizing their camp experience- inc...