Power Generation Field Service Technician - Level II

Job description

In this role, you will make an impact in the following ways: - Engage customers courteously and professionally. - Use specialized tools and follow procedures to diagnose and complete repairs. - Perform preventative maintenance on power generation products. - Escalate unresolved issues to more experienced technicians or supervisors. - Complete required documentation (service worksheets, timesheets, etc.). - Maintain service vehicle and tools. - Adhere to Health, Safety, and Environmental policies. Key Responsibilities: - Customer Engagement: Provide courteous and professional service to customers. - Diagnostics & Repairs: Use specialized tools and procedures to diagnose and complete basic repairs. - Preventative Maintenance: Perform scheduled maintenance on power generation products. - Issue Escalation: Refer unresolved issues to senior technicians or supervisors. - Documentation: Accurately complete service records, timesheets, and warranty claims. - Training & Development: Participate in required training programs. - Vehicle & Tool Maintenance: Keep service vehicle and tools clean and operational. - Health & Safety: Follow all safety policies and report incidents promptly. Qualifi...