Universal Banker (Colonial Ave) Every Saturday
Atlantic Union Bank · Roanoke, Virginia, US
The position is an all-encompassing role which requires the teammate to deliver best in class customer experience, sales/service solutions, as well as handle...
Job description
The position is an all-encompassing role which requires the teammate to deliver best in class customer experience, sales/service solutions, as well as handle teller transactions. The Universal Banker creates a positive customer relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Bank’s products and services. Position Accountabilities: - Create customer loyalty through needs based conversations in order to deliver a differentiated customer experience - Develop and maintain knowledge of bank products, services, including other lines of business - Proficiency in digital channel technology and ability to educate customers (e.g., Zoom, Appointment Scheduler Tool, Docu Sign, GRO, Online Banking, Mobile Banking, ATM Banking) - Drive proactive sales conversations through internal and external interactions including outbound calling, service to sales, teller interactions and appointment setting - Acquire new customers through prospecting efforts while maintaining and deepening existing customer relationships - Strong individual sales/referral skills to identify and close sales opportunities to contribute to personal and branch sales goals - Prom...