Installation Coordinator, Shop at Home Department

Job description

Company Description Installation Coordinator, Shop at Home Department The Installation Coordinator is responsible for scheduling and coordinating the installation of custom window coverings for our clients. This role ensures that all installations are completed efficiently and to the highest quality standards, providing exceptional service to our customers. Job Description: - Scheduling: Coordinate and schedule installation appointments with customers, ensuring optimal routing and efficient use of resources. - Customer Communication: Serve as the primary point of contact for customers regarding installation address, dates, times, and preparation instructions. Provide timely updates and address any questions or concerns. - Logistics Coordination: Work closely with the installation team to manage daily schedules, ensuring installers are fully informed about job details, special requirements, and any changes. - Order Management: Verify that all materials and custom window coverings are prepared and available for each installation. Confirm accuracy of orders and resolve any discrepancies. - Documentation: Maintain accurate records of installation schedules, customer interactions, and a...