Customer Success Specialist – Join Kabal's Global Helpdesk
Kabal · Stavanger, Rogaland, NO
Do you enjoy solving problems, helping people, and have the ability to stay calm when things need to move fast? The mission of our Customer Success team is s...
Job description
Do you enjoy solving problems, helping people, and have the ability to stay calm when things need to move fast?: The mission of our Customer Success team is seamless onboarding, excellent user experience, and keeping zero churn. An important part of the service is our global 24/7/365 helpdesk with main hubs in Houston, Kuala Lumpur and Stavanger. We’re looking for someone to join our 1st line of support, and play an important part of our helpdesk operation. What does it take to succeed as a Customer Success Specialist in Kabal? - A problem-solver mind - You turn challenges into opportunities with a passion for helping others succeed. - Quick to learn – You pick up new systems, features, and ways of working fast, and you enjoy learning as our software continues to grow. - Tech-savvy skills - You are comfortable and competent using technology. - Proactive and adaptable approach - You embrace change with a solutions-oriented mindset. - Commercial awareness - You balance service with a business perspective. - Cool under pressure state of mind - You stay calm and composed in high-stakes situations. - A good communicator - You have great verbal and written skills in English (and Norwegia...