Salesforce BA

Job description

Based in Portugal, Wire IT is your specialized IT consulting partner with 18 years of experience driven by an experienced and senior team that helps clients make the right decisions in a fast-moving market. Wire IT's ambition is to grow while keeping true to its nature: agile, people-centered, and fun. As we like to say: Its not only what we do, its how we manage that truly make the difference.. If you're looking for more than just a job - if you're looking for a place where you can truly make a difference - you might be the next person to join WIRE IT. Role: Salesforce Business Analyst: Location: Remote, Portugal: Required Skills: - 5+ years of proven experience as a Salesforce Business Analyst. - Strong understanding of Salesforce Sales Cloud, Service Cloud, and/or Experience Cloud. - Knowledge of CRM processes (lead-to-opportunity, case management, customer service). - Familiarity with Salesforce automation tools (Flows, Process Builder). - Ability to create reports and dashboards for business insights. - Understanding of data management and security models in Salesforce. - Experience with Agile methodology and writing user stories. - Basic knowledge of Apex, Lightning Component...