Business Quality Analyst (12 month contract role)

Job description

Requisition ID: 253224 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Team: The Application Support team is responsible for providing production support and maintaining applications within Global Payments Technology that services our commercial and corporate clients. With your BA and developer teammates, the vision is to provide technical support and solutions to meet the needs of our customers. The role: To support the vision, we are seeking a Business/Quality Analyst who will play an important part in the team and help the team achieve the desired goals by contributing technically and analytically to meet the needs of our partners and help find a solution to the issues our customers face. You will work closely with Business Analysts, Developers and Operational Support teams to provide Incident resolution and application development deliverables. You will be expected to provide recommendations on best practices and enhancements that are in line with the bank’s technology road map. In addition, the candidate will also work towards ensuring application reliability and stability leveraging an array of monitoring tools, and i...