Senior Customer Experience Associate - Pictou, NS (22.5 Hours / Week)

Job description

Requisition ID: 254886 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role: Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: - Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted - Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs - Nurturing rich, long-standing relationships - Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs Is this role right for you? In this role you will: Do you have the skills that wil...