Senior Account Manager

Job description

Company Description Swiftly is on a mission to help cities move more efficiently. We are the leading transit data platform for agencies to share real-time passenger information, manage day-to-day operations, and improve service performance. Today, over 200 transit agencies in 12 countries – including LA Metro, MARTA, SEPTA, and MBTA – rely on Swiftly to improve on-time performance by up to 40% and increase passenger information accuracy by up to 50%. The result is better service reliability, increased ridership, and more efficient transit operations. Even though Swiftly's HQ office is located in San Francisco, CA, we are open to candidates in most locations across the U.S. as well as Ontario and British Columbia, Canada. At this time we are unable to provide Visa sponsorship. Customer Success at Swiftly: The Account Management team is part of the Customer Success organization at Swiftly and engages with our customers to understand their core challenges and act as a partner in creating the solution. The Account Management team has two north star objectives: retain our customers’ business and grow opportunities within the customer base. The team cares deeply about the problem we’re s...