Senior Director, Patient Support Services Platform Solutions

Job description

Job title: Senior Director, Patient Support Services Platform Solutions Location: Cambridge, MA: About the job: Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you’ll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs. The Senior Director, Patient Support Services (PSS) Platform Solutions will drive the transformation of Sanofi Specialty Care PSS across Therapeutic Areas through strategic and tactical leadership of platform development and projects and programs that will optimize the patient experience, improve productivity, and increase automation. Responsibility will span all applicable technology platforms including but not limited to PSS CRMs and Events Management tools. The ideal candidate will bring a strong enterprise mindset, with the ability to architect and drive scalable solutions across multiple therapy archetypes, ensuring platform strategies are both cohesive at the enterprise level and responsive to the unique needs of each therapeutic area. The candidate must be solution-oriented, operationally savvy, creative, highly organize...