Patient Care Rep- Dallas Oculoplastics

Job description

Now Hiring: Key Whitman Eye Center - Dallas, TX Oculoplastics Dept. 11442 N. Central Expressway, Dallas Job Title: Patient Care Representative: Position Summary: The Patient Care Representative manages the day-to-day front desk operations to ensure quality patient care, uphold and promote the company’s business processes and values relating to innovative and superior eye care. Essential Duties and Responsibilities: The essential functions include, but are not limited to the following: - Greets patients as they arrive at the office in a friendly and professional manner - Collects and verifies patient data for accuracy and completeness - Creates and sustains a highly accountable and inspired work environment where employees deliver exceptional customer service and patient care - Checks patients in and out and schedules any needed appointments - Directs patients, vendors, visitors, customers and the general public as appropriate - Maintains accurate documentation in the patients EMR - Faxes and requests faxes of patient chart notes from satellite offices - Monitors patient flow and tracks patient wait times efficiently - Opens daily patient accounting controls, posts charges and close...