Director of Banquets

Job description

Description Le Meridien and Sheraton Charlotte is seeking a Director of Banquets to oversee all Banquet Administration and Banquet Operations Leadership. Provide overall leadership and direction for all Banquet and Catering departments and staff. · Oversee all Banquet and Catering operations to ensure exceptional guest experience, operational consistency, and adherence to brand standards. · Maintain operational responsibility for all banquet event operations including meeting rooms, ballrooms, pre-function spaces, off-site catering events, VIP functions, and special events. · Achieve budgeted revenues, labor goals, payroll targets, and departmental profitability. · Contribute to the profitability and guest satisfaction perception of other hotel departments. · Assist in developing short- and long-term operational, financial, and staffing plans for Banquet operations. · Participate in annual budgeting, forecasting, scheduling, payroll management, and labor planning. · Ensure payroll, gratuities, and tip distributions are reviewed and completed accurately and in accordance with company deadlines. · Ensure all banquet event orders (BEO’s), diagrams, event timelines, and operational det...