Receptionist Lead

Job description

Become a part of our caring community The Receptionist Lead is responsible for the front desk operations of a healthcare facility. The Receptionist Lead ensures a smooth and welcoming experience for patients and supports the medical team with multiple administrative tasks. . You will report onsite to the Center Administrator at the Wildflower Clinic. The Receptionist Lead may include the following responsibilities: Use your skills to make an impact - Schedule Appointments: Manage appointment calendars, schedule patient visits, and coordinate with medical staff to improve schedules. - Patient Records: Maintain patient records, ensuring accuracy. Work in Electronic Medical Record (EMR) and Customer Relationship Management (CRM) systems. - Billing and Payments: Ensure patient accounts are updated correctly. May include collecting copay at time of visit. - Inquiries and Communication: Answer incoming calls, respond to patient inquiries, and provide general information. - Office Management: Ensure the reception area is tidy, sanitized, and well-stocked with necessary materials. - Administrative Support: Assist with multiple administrative tasks. This may involve monitoring performance m...