JL2

Job description

Summary: To contribute and support the team responsible for the execution of payroll and post-payroll activities and/or data management/customer services activities, ensuring that output is accurate and on time. Your responsibilities may be focused on payroll and/or customer services and you will be flexible supporting either as or when required Main Responsibilities: · Independently process Payroll End to End to ensure they are delivered as per the agreed processing calendar(s) and to the agreed KPIs and/or independently perform Data Management or Customer Service activities as per the agreed calendar and KPIs · Support Statutory and Year End Reporting to the agreed calendar(s) and to the agreed KPIs · Use Payroll expertise to advise upon client queries/issues and ensure a strong understanding of country specific legislation and tasks · Support and knowledge transfer Apprentices and/or Associates on Data Management or Customer Service activities · Ensure Tickets and Calls are responded within SLA timescales and to a high standard · Support System Maintenance Testing · Liaise and transact with Third Parties · SOC Controls completed on time and with the necessary evidences · Support...