Senior Operations Engineer

Job description

- Build it. Fix it. Own it. - Put your fingerprints on the future to progress your career - Make a difference, make it meaningful Senior Operations Engineer Customer Technology: We’re hiring a Senior Operations Engineer to take ownership of our digital platform operations and help transform how we manage incidents, automation, and performance across our customer technology ecosystem. This is a role where you’ll: The opportunity to join our team You’ll sit at the heart of our customer-facing platforms, supporting the systems that power our digital experiences. You’ll be part of a team focused on delivering reliable, high-performing digital experiences for customers, stepping into an environment where you’ll have real ownership to lead incidents and drive outcomes, with the opportunity to shape processes, frameworks, and automation from the ground up. This is a role that moves you beyond constant firefighting, giving you the space to focus on long-term improvements, all within a team that’s open to change and ready to evolve, and without a formal on-call roster. But the real opportunity? You’ll help reshape how operations works. - Own incidents, not just respond to them - Build bette...