Representative, Guest Services

Job description

Job Location: San Marcos Premium Outlets PRIMARY PURPOSE: This position is responsible for serving as a customer services / information source and sales agent, providing miscellaneous service, as herein defined, to guests and retailers. This position is the front line position and Simon’s interaction with its guests; consequently, strong sales and customer service skills are essential. This position is a temporary role for 90 days but has the possibility to become a permanent position depending on business needs and performance. PRINCIPAL RESPONSIBILITIES: The successful candidate’s responsibilities will include, but not be limited to: - Responsible for representing Simon to guests by providing high quality, efficient, friendly and energetic service - Delivers on all Simon Service initiatives and delivers excellent service to guests - Oversees daily financial management (including responsibility for own deposit and reconciliation) of all initiatives sold at Simon Guest Services and other mall programs - Responsible for maintaining a professional physical appearance of Simon Guest Services including marketing materials; signage, displays, and ensuring that all displayed information...