JobMesh

Senior Product Designer

Best Egg · Wilmington, Delaware, US

Best Egg is looking for a Product Designer to improve our servicing experience, with a focus on bill pay and account management. This role will help customer...

Job description

Best Egg is looking for a Product Designer to improve our servicing experience, with a focus on bill pay and account management. This role will help customers understand their balances, make payments, and stay on track with confidence. You will design flows that are clear, reliable, and easy to use in moments that matter. This is a strong mid-level role with room to grow into senior ownership. What You’ll Do: Design end-to-end servicing experiences across web and mobile, including bill pay and account management Turn requirements into clear user flows, polished UI, and effective UX content Partner with product, engineering, and data to deliver high-quality experiences Use data and research to identify friction, reduce errors, and improve completion rates Contribute ideas to improve the product while collaborating with senior designers and product managers Use AI tools to support research, ideation, and content development Apply and extend the design system to ensure consistency and clarity Present work clearly and iterate based on feedback What We’re Looking For: 3–5+ years of product design experience, ideally in fintech or other transactional products Experience designing flows r...