FT Supervisor, Sharks Underwater Grill

Job description

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team! What you get to do: You’ll help lead and inspire a team to deliver great guest experiences from the get-go. You’ll model and perform the highest standards of service as you foster a positive atmosphere for everyone you come into contact with. You will: - Create ambassador schedules and maintains Kronos reports - Prepare and track daily, weekly, and monthly reports - Address complaints and resolve problems - Supervise and train ambassadors - Plan, assign and direct work - Order and maintain products and supplies - Ensure food quality, guest service, profit enhancement, ambassador satisfaction and facility sanitation commitments are maintained to standards - Enter notifications for any needed repairs to keep facility maintained to standards - Record the day’s ev...