Proposition Development Manager

Job description

About the team You’ll join Argos’ Services & Propositions team, shaping how customers experience delivery and value‑added services across the Argos proposition. Working at the heart of a fast‑moving, customer‑focused ecommerce business, the team blends commercial performance with strategic development to evolve existing propositions and launch new ones. You’ll collaborate closely with colleagues across Trading, Tech & Product, Digital, Supply Chain & Fulfilment, Finance and Marketing, influencing senior stakeholders and helping set the direction for ‘More Argos, More Often’. More about the role: As a Proposition Development Manager, you will scope and define the propositional roadmap for key customer‑facing changes, balancing commercial outcomes with customer experience. You’ll develop and socialise a strategic point of view on areas such as delivery pricing and proposition, value‑added services (for example Trade‑In and Installation) and strategic priorities such as loyalty, ensuring priorities are understood and adopted across the business. Day to day, you’ll use market, competitor, customer, financial and operational data to identify opportunities, build structured analysis and...