Strategic Account Management Senior Executive (Enterprise Accounts)

Job description

Who are we? At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries. What will you contribute?: As a Strategic Account Management Senior Executive, you will focus on managing and growing strategic accounts for existing customers within the Corporate Lending solutions. You will use a consultative approach to ensure customer satisfaction, retention, and expansion by addressing their specific needs and challenges. Responsibilities & Deliverables: - Develop and manage a strategic account plan for existing customers to ensure customer satisfaction and retention. - Identify opportunities for account growth and work to expand the relationship with existing customers. - Analyze the financial position and challenges of existing customers to determine the most effective account management approach. - Understand market drivers and collaborate with both the client and internal stakeholders to o...