Assistant Director, SCADhome Operations and Analytics
Savannah College of Art and Design · Savannah, Georgia, US
As an assistant director of SCADhome operations and analytics, you will supervise the housing technical analyst team and serve as the department’s lead for d...
Job description
As an assistant director of SCADhome operations and analytics, you will supervise the housing technical analyst team and serve as the department’s lead for data integrity, reporting, and analytics-driven decision-making. You will report to the director of operations and provide leadership and oversight to ensure accuracy, consistency, and efficiency across all SCADhome processes. You will serve as a functional expert for the StarRez housing management system, including configuration, testing, troubleshooting, and continuous improvement. Among other duties, you will partner with the director of operations to manage housing selection cycles, room assignments, cancellations, billing workflows, and room changes. In this role, you will ensure the integrity and alignment of housing data across Banner and other institutional systems. You will serve as the primary lead for SCADhome data strategy, analytics, and reporting. Responsibilities include the development, maintenance, and enhancement of dashboards, reports, and key performance indicators related to occupancy, utilization, revenue, assignments, cancellations, room changes, billing, and operational efficiency. You will analyze trends...