LOGISTICS/SR TRANSPORTATION MANAGER I

Job description

Provide leadership and direction for all facets of Transportation Operations for the Fulfillment Center (FC). Oversee personnel for the FC's delivery region, and develop, improve, and implement processes to reduce delivery expense and increase customer satisfaction of the delivery experience. Evaluate operational effectiveness and drive improvement against key performance indicators. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. - Provide direction and guidance for all Transportation leadership within the Fulfillment Center (FC), and influence a positive and uplifting culture with team - Oversee fleet maintenance, garage, van/trailer wash, fuel island and salvage/yard operations for the FC - Oversee and execute Transportation budget, service level standards, routing configuration, driver productivity standards, garage/maintenance and fleet utilization metrics - Analyze opportunities to improve operational effectiveness as measured against key performance indicators - Partner with the centralized call center to maintain and improve customer satisfaction as it relates to the delivery experience - Assist with/manage inbound frei...