GPS Graduate Recruitment Support Specialist (Temporary, Part-Time)

Job description

General Summary of Position: Apply today to become a valued member of the graduate recruitment team at UMass Lowell! Our Graduate, Online & Professional Studies (GPS) office is a fast-paced environment where you’ll work closely with students and colleagues alike. If you’re looking for a supportive, friendly work environment, UMass Lowell is the place to be. We look forward to seeing your application. The GPS team is seeking a part-time support specialist in graduate recruitment. This role is vital to supporting the needs of the admissions, recruitment, and advising teams through student outreach and support projects, customer service, and various administrative tasks. A strong desire to provide top-tier customer service is a must. Responsibilities include, but are not limited to, outreach to new inquiries, answering calls, assisting students throughout the application process, answering work queue emails, updating and maintaining student records, and providing in-depth customer relations support, often on an individual basis with prospective and current students. The Graduate Recruitment Support Specialist will assist with recruitment initiatives, including calling campaigns to pro...