IT Support Technician
Engineered Cooling Services · Pensacola, Florida, US
Description Engineered Cooling Services (ECS) is currently seeking an individual to join our growing team as the IT Support Technician. At ECS, our people ar...
Job description
Description Engineered Cooling Services (ECS) is currently seeking an individual to join our growing team as the IT Support Technician. At ECS, our people are our most important resource along with a deep commitment to our community. We continually strive to attract the best employees in the industry by offering competitive salary, advancement opportunities, excellent benefit packages and multi-level training opportunities. Position Description: We are seeking an IT Support Technician to provide responsive, customer-focused technical support to end users in our Pensacola headquarters and remote locations. This role supports Microsoft Windows desktops/laptops and business applications including Microsoft Dynamics GP/Wennsoft and Microsoft 365. The ideal candidate is organized, communicates clearly, and can troubleshoot issues across hardware, software, identity, and connectivity in a fast-paced environment. Workplace Values: The team member will be expected to operate in line with our core values which are: - Community - Excellence - Fairness - Growth - Loyalty Responsibilities: - Provide Tier 1–2 help desk support for Windows desktops/laptops, Microsoft 365 apps, and core business...